Privacy Policy

1. Information We Collect

We collect information you give us directly, including:

• ◆Contact details: name, email address, and phone number.
• ◆Project information: manuscripts, outlines, genre, word count, and publishing goals.
• ◆Correspondence: messages, call notes, and feedback you send us.
• ◆Basic technical data: pages visited and general location, used only to keep the site working.

2. How We Use Your Information

We use your information to review your materials, prepare quotes, deliver agreed services, send project updates and invoices, and answer your questions. We do not sell your data and we do not use your manuscript to train any system.

3. Sharing Your Information

We share information only where necessary to deliver your project: with editors, designers, and formatters working on it under confidentiality obligations; with publishing platforms when you ask us to set up distribution on your behalf; with payment and email service providers; and where required by law.

4. Data Security

Manuscripts and project files are stored in access-controlled accounts, shared only with the team members working on your book, and removed from working storage when a project closes if you ask us to.

5. Your Rights

You may ask us at any time to give you a copy of the information we hold about you, correct inaccurate details, or delete your data. Email info@publishspark.com and we will respond within 30 days. Deletion requests may be limited by records we must keep for tax or legal purposes.

6. Cookies

This site uses only the cookies needed to function and to understand aggregate traffic. We do not run advertising trackers or sell behavioural data. You can block cookies in your browser without losing access to the site.

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 16. If you believe a child has sent us information, contact us and we will delete it.

8. International Data Transfers

We operate from the United States, so information you send is processed in the US and may be processed by service providers in other countries. Where required, we rely on standard contractual protections for those transfers.

9. Changes to This Policy

We will post any updates on this page with a revised date, and will notify active clients directly if a change materially affects them.

10. Contact Information

Questions or requests: info@publishspark.com, +1 (832) 271-0194, Publish Spark, Randolph, New Jersey 07869, USA.